1. Scope
This Privacy Policy describes how information may be collected, used, disclosed, and protected when someone visits the Hometown Boost website, requests information, or otherwise communicates with Hometown Boost through a channel identified on the website.
It applies to this website and related website communications. It does not automatically apply to third-party websites, services, or platforms linked from the site, or to information processed for clients under a separate services agreement.
2. Information we may collect
The information collected will depend on the final tools enabled. It may include:
- Information you provide: name, business name, email, phone number, website, industry, service area, services of interest, business challenge, marketing budget range, contact preference, and message content.
- Business and inquiry details: information shared during a strategy conversation, such as goals, current marketing activity, customer types, and service priorities.
- Technical information: IP address, browser and device type, general location derived from IP, pages viewed, referring page, approximate visit time, and site interactions if analytics or server logging is enabled.
- Communication records: messages, scheduling details, and notes necessary to respond to or follow up on an inquiry.
Please do not submit sensitive personal information, payment card details, account passwords, protected health information, or confidential client records through a general website inquiry.
3. How information may be used
Information may be used to:
- Respond to questions and strategy requests.
- Understand the business, service area, goals, and possible service fit.
- Prepare and deliver requested information or proposals.
- Operate, secure, troubleshoot, and improve the website.
- Measure website performance and understand which content is useful, if analytics is enabled.
- Maintain records, enforce agreements, and comply with applicable legal obligations.
- Send marketing communications only where permitted, with a way to opt out.
Information should not be used for a materially unrelated purpose without appropriate notice or permission.
6. Retention and security
Information should be retained only as long as reasonably needed for the purpose it was collected, the relationship with the person or business, recordkeeping needs, dispute resolution, security, and applicable legal obligations. Retention periods may vary by record type.
Reasonable administrative, technical, and physical safeguards should be used. No online transmission or storage method can be guaranteed completely secure, so the website should not represent that risk can be eliminated.
7. Your choices and privacy requests
Depending on location and applicable law, a person may have rights to request access, correction, deletion, or a copy of certain personal information, and to opt out of certain uses or disclosures. Some requests may be limited by identity verification, exceptions, and recordkeeping obligations.
Marketing emails should include an unsubscribe method. A request to stop marketing does not prevent necessary service or transaction communications.
Privacy requests may be submitted through the contact method published on this website. The request should describe the right being exercised and provide enough information to allow reasonable verification. Hometown Boost should not discriminate against someone for making a valid privacy request.
8. Children’s privacy
The website and services are intended for business owners and professionals, not children. Hometown Boost does not intend to knowingly collect personal information from children under 13 through this general business website. If such information is discovered, a parent or guardian may request its deletion through the website contact channel.
9. Third-party links
The website may link to third-party services. Their privacy practices are controlled by their own policies, and a link does not make Hometown Boost responsible for those practices. Visitors should review the policy of any service they choose to use.
10. Changes to this policy
This policy may be updated as the website, services, vendors, or legal requirements change. The effective date should be revised when an updated policy is published. If a change materially affects how previously collected information is used, additional notice or consent should be provided where required.
11. Contact
Questions or privacy requests may be submitted through the official contact method published on the Contact page. Before launch, this section should be updated with a monitored privacy contact and any business identity or mailing information required by applicable law.