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What should a local business website include?

A plain-English checklist for local business owners who want a website that builds trust and makes contact easy.

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A local business website does not need to be complicated. It needs to answer the questions real customers ask before they call, visit, or request a quote.

The basics

  • Clear business name and service type
  • Phone number and contact form
  • Service area or location
  • Hours when relevant
  • Main services explained in plain language
  • Mobile-friendly layout
  • Real project photos, customer reviews, and relevant licenses or qualifications

What helps customers act

Customers should not have to hunt for the next step. Put call buttons, request-a-quote buttons, and contact forms in obvious places. Make sure the site works well on a phone, because many local searches happen there.

What helps search engines understand the business

Each page should have a clear title, useful headings, relevant service information, and accurate business details. These basics help search engines and customers understand what the business does; they do not guarantee a particular ranking.

A quick check you can do today

Open your homepage on your phone. Can you quickly find what the business does, where it works, and how to contact it? Follow the call and contact links, then check that the form is easy to complete. Fix any missing or confusing steps before adding more pages.

A WEBSITE THAT WORKS FOR YOUR BUSINESS

Ready to put this into practice?

Tell us about your business. We’ll recommend a website plan with the pages and support you need.

Website plans from $129/month. $0 setup. Minimum terms apply.